Mercu IT Solutions
Educational IT Services

Innovative Solutions, Pragmatic Approach

Backed by a team of experienced professionals who have over 20 years experience of delivering service in the Education sector, our services meet the needs of all types and sizes of clients - from single schools to large multi academy trusts. We use our ethos of delivering innovative solutions with a pragmatic approach to get your IT to help deliver the best educational outcomes. We are experienced in working with all the major application and service suppliers to the Education market and so can help guide you through those to get the service you need. Please get in touch with us today to learn how Mercu IT Solutions Ltd can help your future success.

Digital Classroom & Distance Learning

We will help you to enable a secure online teaching experience keeping remote student engaged and facilitating distance learning. Whether it's Microsoft Teams or Google Classroom we can help you encourage collaboration and communication with your staff and students. Students are digital natives and with our digital transformation services we are bringing their every day interactions into their academic world.

IT Service Desk provision

We provide a comprehensive IT Service Desk to support your environment. Our team have hands-on experience in Education and understand the urgency of certain calls and service requests. Their experience shines through when looking at our first time fix rates - meaning that your staff are not being unnecessarily delayed or stopped from teaching. We can cover out of normal teaching hours to make sure that any issues are recorded and worked on as soon as possible.

Cloud migration and management

Adoption of cloud services in Education can empower an establishment start leveraging solutions and services used throughout the corporate sector, preparing students for their future roles. Mercu IT Solutions have a wealth of experience designing and implementing cloud solutions in Education in a strategic and cost effect manner, offering services from architecture and design through too fully implemented solutions. Give us a call and see how we can help you on your journey to the cloud.

IT Strategy and Budget preparation

We can help you build a 1-5 year fully costed IT strategy to give you a clear understanding of how much IT is going to cost and where IT is going to help support teaching outcomes. This service is fully independent of Mercu delivering any other services for you.

DfE Approved Purchasing Framework

Mercu IT is proud to be a preferred supplier on the Everything ICT Public Sector Procurement Framework. Buying Mercu products and services through the framework ensures value for money and compliance with purchasing legislation. Everything ICT is one of the DfE's recommended procurement frameworks for schools.  Quick, easy and free for customers to use, the framework takes the hassle out of procurement for you.

Fully Managed / Partially Managed IT Service provision

We understand that losing all control over IT Services is a daunting process and may not be right for you. That is why we can design a solution to support you and suit your needs. We provide services such as:

  • helpdesk only

  • helpdesk and 3rd line support

  • management of client's on-site support

  • fully outsourced IT support

Contact us to discuss what options are best for you.

 
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0191 249 1972

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